Experts analyze the existing problems and needs in order to define a clear set of goals to be reached with CRM implementation. With the involvement of your management team our consultants define your “as is” process and create the final “to be” scheme.

We calculate the budget and development time frames. For larger projects with heavy customization and/or integration requirements, it may be necessary to deliver the solution in several iterations, in order to minimize the time before the most critical changes are made.

Trainings on using the new system are organized for your staff members so they feel comfortable with utilizing its vast functionality once the system is installed.

To enhance your understanding of the future system’s capabilities, our consultants use your requirements to prepare a live demo (working prototype) of the key elements of your targeted “to be” process. This lets your team see and review the look of the end result.

Experts analyze the existing problems and needs in order to define a clear set of goals to be reached with CRM implementation. With the involvement of your management team our consultants define your “as is” process and create the final “to be” scheme.

We calculate the budget and development time frames. For larger projects with heavy customization and/or integration requirements, it may be necessary to deliver the solution in several iterations, in order to minimize the time before the most critical changes are made.

While CAS genesisWorld is a good tool on its own, you may gain even more from its integration with existing ECM, ERP or Portal products. CAS genesisWorld comes with out of box integration components common ERP suites such as SAGE, Navision, SAP and Oracle.

Make the right technology investments at the right time and on the right platforms to drive innovation, increase customer loyalty and grow your business.

Post implementation – ISSL will hold your hands until you are comfortable and your new processes are well entrenched in the business DNA. Plus, our staff remains available to address any issues that may arise